Thursday Jul 30, 2020

#7: Make an Impact in Your First 90 Days

In this episode we are celebrating all our listeners who have secured their first HR role, professional job or a promotion. It is an incredible milestone to kick-off or advance your HR career. In recognition of this accomplishment, today we are talking about how to make a positive impact in the first 90-days so you can knock the socks off your new employer. Melanie covers three main categories of understanding and action you need to take as well as provide a handy email script that will impress your new employer.

There are three important ways you can make an impact:

Get to know your role
Get to know your office/team
Show up as a profession

There are also three important steps that apply to each of these action categories.

Listen/Observe
Understand/Clarify
Take Action

Here is a summary of the show:

[00:50] - Melanie introduces the episode and why it's important to keep your "foot on the gas" once you get the job.
[02:30] - Listener shout-out time! Don't forget to leave a review on Apple Podcasts and I will acknowledge it on a future show.
[04:00] - Melanie explains the three categories of actions to take and the three steps that are listed above.
[05:15] - Listen is the most important skill in a new role, even if you have already been in a similar role. No two HR departments are the same so approach your first 90 days with a mindset of curiosity.
[05:53] - Even though you have been hired for a specific role, there is a lot to learn once you get started. There are a lot of reasons why you have more learning to do and most importantly you want to clarify expectations.
[06:44] - Before your first day Melanie recommends you call or send an email to clarify some details about your first day. If you choose an email there is a great script you can use. You can find it here or using the link in the resource section below.
[07:18] - Setting up a meeting with your direct manager or supervisor to get clarity on expectations is a great idea. I list a number of important details you want to clarify.
[12:43] - Make a list of all the questions you would ask your supervisor or manager before your first day so you are prepared for this conversation.
[14:00] - Focus on the tasks that are the most important. This isn't a choice - even if you find them boring or uninteresting. You are new to the role and need to learn the foundation or basics first. Be a team player!
[15:00] - Meet people who are critical to your role as soon as possible and take lots of notes along the way.
[15:56] - The second way to make an impact is to get to know your office or department. Melanie lists a number of things you want to have a good handle on and some steps you can take to do this.
[22:02] - Melanie recaps what we have covered so far and talks about how to show up as a professional in your new role. The pre-start email is discussed with details of what you might include. Again, if you aren't sure what to write, we have created a script you can follow.
[24:47] - Practicing an introduction is also important to showing up as a professional. Tailoring this to the culture of the organization is important. It is also important to focus your attention on the people you are meeting and do what you can to learn about them.
[27:30] - This deserves special attention. Put your PHONE away! You are there to learn and make a positive impression and you won't do this if you are looking at your phone or texting.
[29:13] - Be on time!
[30:00] - A great way to get to know people is to participate.
[30:40] - Clean up after yourself and go the extra mile and clean up after others.
[31:29] - Do the work you were asked to do! It seems silly to say this, but you were hired to do a job and you should be doing that. Nothing is beneath you!
[32:30] - Let's recap what we covered in this episode.

Resources in this episode:

Pre-start Email Script Download

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